Keep Data Secure

Comprehensive security and data privacy


Unmatched Protection

Commitment to an unbeatable level of protection across information security, data privacy, and availability.

We value safety and security for you and your attendees. Read our Roadmap to Safety and Security at Events to learn more about creating peace of mind at your events.

Built to Scale

DoubleDutch is hosted in multiple data centers globally, on industry-leading, secure infrastructure.

Data Privacy Taken Seriously

DoubleDutch is self-certified under the EU-U.S. and Swiss-U.S. Privacy Shield Framework. We leverage data centers physically located in the EU and encrypt all data in transit and at rest.

Reliability On Your Side

Our service uptime measured over 98%. Plus, we continuously monitor our platform’s availability and performance in a variety of ways.

Data Retention and Deletion

DoubleDutch has an established data retention policy and will ensure PII is deleted upon request in compliance with GDPR.

Controlled App Distribution

Distribute your app through the Apple App Store, Google Play Store, and an HTML5 application. If you need the app on your internal network, we can help.

Compliance You Can Control

Secure access to the app and content studio with a single sign-on (SSO) solution of your choice. SSO gives you control of content access and enables enforcement of password policies.

GDPR Compliance

Our solutions are GDPR compliant

Read more about our GDPR Readiness and learn what you need to consider as an event organizer.

Our Data Processing Addendum

We make our Data Processing Addendum publicly available here so you can learn more about our use of organizer and attendee data.

Transparency of Subprocessors

Transparency is key for GDPR, which is why we have a full list of our subprocessors of DoubleDutch data for you to evaluate.

Consent to data sharing made easy

You have the right to request your data be removed at any time, or shared with you. You can see a full list of the cookies we track on this site here and remove consent to track them at anytime.


Ready to Energize Your Events?