What information does DoubleDutch collect, how is it collected, and how does DoubleDutch use it?
Information about You—the person using a DoubleDutch App at an Event.
You control how much information you provide when you attend an Event and use a DoubleDutch App. You can create social profiles that display your Job Title, Company, Links to Profiles on Public Social Networking Sites (Facebook, Twitter, LinkedIn), and Activity. In addition, you can fill out a free form, “About Me” text box that provides additional personal information you choose to share.
The information you provide in the App will only be used at the Event you are attending and where you are using the App; in other words, each DoubleDutch App is a silo in which the data you enter is kept separate from other DoubleDutch Apps used for different Events. If you attend another Event where you use a new DoubleDutch App, you get to decide again how much information you want to share.
At the Event you attend, the information you share is displayed on a profile page within the App, accessible to other users of the same app at the same Event via Search, Activity Feed, and Attendees. These profiles are ONLY accessible to users of the same App at the same Event.
Additionally, you are able to “Check In” to or rate various objects within the applications. These objects might include agenda sessions, exhibitors, speakers, and locations. Your “check-ins” and ratings are posted in the activity feeds of the Event App and can be viewed by users of the same App at the same Event but are not accessible to users of other DoubleDutch Apps at other Events.
Information about DoubleDutch’s Customer—The Event Organizer.
Customers of DoubleDutch may choose to pre-populate a DoubleDutch App for their Event with objects such as conference agendas, customer lists, exhibitor lists, and more. The information the Event Organizer provides is only shared with end users of the App for that specific Event.
DoubleDutch NEVER shares Event-specific information provided by our customers with any third party and we do not make Event-specific information available to end users of other DoubleDutch Apps used at a different Event.
DoubleDutch’s use of raw data and the Law.
DoubleDutch collects data from event attendee usage of our apps. From time to time, DoubleDutch might use this data to improve our services, develop new products, and launch services for other purposes.
DoubleDutch will NEVER use any individual information you provide us or event-specific information that our customers choose to pre-populate into an App with any third party. We will NOT give advertisers or anyone else personal information about you or our customers without specific authorization to do so.
Of course, notwithstanding anything in this policy to the contrary, we will provide personal information if we are or believe that we are legally required to do so pursuant to a subpoena, warrant, other legal requirement or applicable law.
DoubleDutch’s Compliance with Safe Harbor
DoubleDutch complies with the US-EU Safe Harbor Framework and US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. DoubleDutch has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view our certification page, please visit http://www.export.gov/safeharbor/
DoubleDutch has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by DoubleDutch, please visit the BBB EU SAFE HARBOR web site for more information and to file a complaint.
Ownership of Attendee Data
Information available in our apps about event participants (attendees) is provided by the participant to the event organizer. The event organizer retains sole responsibility over event attendees’ personal information initially shared during the event. The event organizer may have requested during event registration for the attendee to opt-in to social participation through both offline and online tools, which agreement constitutes agreed inclusion in the DoubleDutch app. Event attendees who later wish to opt-out of participating and sharing their information in the app must make the request to the event organizer.
This policy was last revised on June 15, 2015.